Kaiser Permanente Community Resource Specialist (Location, Bothell, .9) in Bothell, Washington
**THIS POSITION WILL BE SUPPORTING THE NORTHSHORE MEDICAL CENTER AND EVERETT MEDICAL CENTERS
The Community Resource Specialist functions as an important link between the patient's primary care team and their surrounding community and empowers patients to get active in their own care. This role develops relationships with community organizations and connects patients with community resources. The Community Resource Specialist conducts interviews to help identify the patient's health goals, their desire and readiness to change behavior and helps the patient create a plan to take action toward meeting their health goals. The Community Resource Specialist also helps patients navigate through the Kaiser Permanente system.
Coaching patients with low to medium care needs to identify health goals and remove barriers to meeting goals.Work with patients around goal setting, action planning, problem solving, and follow up. Coaching may be telephonic,face to face, and/or via virtual consultations. Document services provided in the electronic medical record.
Actively linking patients to community resources to better meet the patient's specific needs. Range from providinga list of services to attending community classes and events with patients.
Developing contacts in the local community and maintaining ongoing relationships within the community. Includesattending select community meetings, coalitions, and events, which may occur evenings or weekends.
Act as an active member of the primary care team, including educating and informing staff of local resources.Interact with other Kaiser Permanente departments to ensure coordination. Work with volunteers to support patient andcommunity needs.
Assisting with internal patient navigation needs.
Minimum one (1) year of experience providing direct services to clients.
High School Diploma/GED.
License, Certification, Registration
WA Drivers License by date of hire/transfer
Experience interacting in a diverse, multicultural and/or multilingual environment.
Computer literacy including Word, Windows, Excel, and Social Media.
Understanding and sensitivity to how socioeconomic, environmental, cultural, and other factors influence health.
Ability to participate and collaborate in a team setting.
Good organizational skills.
Strong communication skills.
Ability to multi-task.
Two (2) years of working in a community service organization
Some college preferred.
Familiar with and active in local community.
Bi- or multi-lingual.
TITLE: Community Resource Specialist (Location, Bothell, .9)
LOCATION: Bothell, Washington
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.