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Kaiser Permanente Clinical Nursing RN Supervisor, Home Health Intake in Downey, California

Provides first line supervision at one site for nursing and other professional staff providing direct patient care which may include one or more of the following clinical/care services for hospice and/or home health patients: home infusion programs/ services, assessment or treatment clinic(s) for geriatric or other patients in specifically defined patient populations. At one site, responsible for first line supervision of hospice and/or home health nurses and aides, and other patient care staff. Supervises the delivery of clinical services of the hospice and home health program. Ensure compliance with federal, state and local regulations. Monitors the quality of service/care, utilization and standards.

Essential Responsibilities:

Responsible for first line supervision of hospice and/or home health nurses and aides and other

patient care staff: including interviewing, hiring, monitoring assessments and evaluating personnel.

Ensures individualized patient care goals are met.

Ensures the highest quality of care is provided and in compliance with federal, state and local regulatory

requirements and established departmental policies and procedures, quality/cost/clinical outcomes and established performance standards.

Supervises day-to-day operations and clinical practice standards.

Develops and implements action plans to improve staff development, quality and delivery of patient care.

Acts as a clinical practice expert/resource to staff.

Participates in program management, including licensing, budgeting, utilization and quality

assessment/improvement systems, processes and methodologies.

Ensures patients receive quality care by reviewing documentation, consulting with staff, reviewing care

plans, conducting/participating in multidisciplinary team conferences, and reviewing patient satisfaction reports.

Reviews all documentation from admission to discharge from patient care inter-disciplinary team to oversee case conference effectiveness in coordinating care and evaluating RN performance.

Reviews quality oversight program results of contract services visits for adherence to hospice and home health policies, protocols and standards and takes appropriate action.

Investigates and resolves patient/family/member concerns regarding patient care.

Assures compliance with administrative, legal and regulatory requirements of the Health Plan Contract and government/accrediting agencies.

Hires, fires, performs disciplinary actions, employee training and development and conducts performance assessments for assigned staff.

Coordinates with SCPMG/KFH/KFHP to provide for the seamless transition of patients from the inpatient to outpatient setting.

Address quality concerns, complaints and compliance matters to develop systems and policies/procedures to continuously improve clinical/patient care, performance outcomes and departmental administrative procedures/functions.

Conduct minimum quarterly field visits with Home Health staff.

Attend and oversee case conferences on all admissions/recertifications and discharges.

Basic Qualifications:


Minimum three (3) years of experience as a Registered Nurse in a Home Health or Hospice Medicare certified licensed agency, within the last five (5) years.

Minimum of one (1) year of supervisory or lead experience as a Registered Nurse.


BSN degree required OR four (4) years of experience in a directly related field.

Graduate of an accredited school of nursing required.

License, Certification, Registration

Current California RN license required.

Additional Requirements:

Demonstrated knowledge of The Joint Commission, federal, state and local regulatory requirements.

Must be able to work in a Labor/Management Partnership environment.

Preferred Qualifications:

Minimum one (1) year of acute experience as a Registered Nurse.

PHN certificate preferred.


TITLE: Clinical Nursing RN Supervisor, Home Health Intake

LOCATION: Downey, California


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.