Kaiser Permanente Director, KPMC (Membership Connect) Training in San Diego, California
The Director, Organization Effectiveness and Membership Connect Training works directly with Senior Leaders to promote and drive positive organizational effectiveness and related culture change and execute against the KP Value Compass as expressed in KP's Strategic Roadmaps, the National Agreement between KP and the Coalition of Kaiser Permanente Unions, and other key priorities and strategies. The Director helps clients plan and implement programs to increase the organization's efficiency and effectiveness as Kaiser Permanente evolves to meet new business challenges. Key services include, but are not limited to: 1) Large-scale change management (structures, systems and processes of organization change), 2) Organizational development (including culture change) and 3) Performance Management.
- Responsible for establishing the approach, setting the priorities, and managing the organizational development, change management and reinforcement/performance management components of organizational strategic initiatives.- Enhance effectiveness, impact and efficiency by integrating intiatives across the organization that are attempting to impact the same stakeholder groups and/or develop and provide services to the same by convening collaborative forums that enable various functions to leverage each others' expertise.- Anticipate needs for and provide expert consultation to senior leaders to help them identify solutions that will enable the required changes and/or will further KP strategic initiatives. - Develop and manage significant engagements.- Build alignment of OE efforts across the organization to support Program wide initiatives. Convene the OE function and other related functions to discuss Program wide needs and initiatives, build capability and share best practices. - Create tools, processes and training that enhances the capability, performance and impact of OE and related practitioners.- Provide leadership, oversight, and coaching to senior OE and other consultants in the unit who are working with clients and on related projects. - Provide professional development to OE consultants and actively manage performance.
- Twelve (12) years of work experience.- Fifteen (15) years of work experience preferred.- Experience applying change management techniques and developing and using management dashboards to communicate results. - Master's degree or Ph.D. in business administration, organizational effectiveness, organizational development, or organizational psychology is preferred.- Demonstrated ability to work at senior levels with impact, OE at regional or national level of an organization, Management consulting. - Proficient in using Microsoft Word, Excel, and PowerPoint applications and developing presentations for executive audiences.- Health care and/or health insurance knowledge preferred.
*Experience with training -production- or hourly staff- creating content that is digestible to that audience/population.
*Experience within healthcare
*Seeking minimum of 5+ years of training background.
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
TITLE: Director, KPMC (Membership Connect) Training
LOCATION: San Diego, California
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.